Mobile App

Background: UrbanRetail, a popular urban clothing store with a significant physical presence, noticed that long checkout lines and wait times were a persistent issue, impacting customer satisfaction. They approached us to modernize their in-store purchase system.


  1. Speeding up the checkout process without compromising security.

  2. Integrating the new system with existing inventory management.

  3. Ensuring the solution is scalable across all UrbanRetail locations.


  1. Self-Checkout Kiosks: We introduced touch-screen kiosks equipped with barcode scanners. Customers could quickly scan, bag their items, and pay via multiple methods, including cards, mobile payments, or NFC.

  2. Real-Time Inventory Integration: The kiosks were synchronized with UrbanRetail's inventory system. This allowed for real-time stock updates, ensuring efficient inventory management.

  3. Staff Handheld Devices: To assist those unfamiliar with the self-checkout process, store staff were equipped with handheld devices. These devices also facilitated on-the-spot checkouts for customers, reducing the need to queue.

  4. Cloud-Based Scaling: The entire system was built on a cloud platform, ensuring easy replication and updates across all store locations.


Post-implementation, UrbanRetail observed a 65% reduction in average checkout times. Customer feedback was overwhelmingly positive, with a noted appreciation for the convenience and efficiency of the new system. The dual benefit of enhanced customer experience and efficient inventory management led to a 20% increase in monthly sales.


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